Ordering & Payment
Orders may be placed online or by telephone. Orders requiring special shipping (see Shipping & Delivery below) will have shipping invoiced separately and payment made after shipping charges have been calculated. We currently accept MasterCard, Visa, Discover, PayPal, Checks, or Cash (only if picking up locally or at an event). Payment by check will delay order processing until all funds have cleared. If paying by check and order requires special shipping, please do not send the check until invoiced for shipping and make check payable for the full amount of the order + shipping charges.
Shipping & Delivery
Parts will be shipped within 48-72 business hours (two-three business days) of payment received, unless paying by personal check. If paying by personal check shipments are held until the check clears. UPS ground or USPS is the preferred method, unless otherwise specified. Shipping charges are included in the sales price of qualified items*, unless items are extra bulky, heavy, over sized, high valued, or where special crating or boxing is required. This applies to all lower 48 states (HI & AK may require additional costs). We ship overseas via USPS to foreign countries where customs allows. Regardless of courier, purchasers outside the continental US pay all shipping and insurance costs. Insurance will be included on all domestic orders. Items may be combined for shipping at our discretion. Shipping charges will always be actual charges + and applicable handling fee or surcharge, which will be disclosed at time of invoice. Orders requiring a special shipping quote will be held until shipping charges are paid-in-full.
*UPDATE: Items providing free shipping with be sent using the courier/service of our choosing. The customer may request specific handling at additional cost (ex. overnight delivery). Please email these requests after placing order and include your order number or we can not guarantee the desired handling.
Local or Event Pickup
Orders may be picked up at our shop or delivered to any event that we attend. All pickups must be pre-arranged and scheduled. Orders must be either paid in full or have a deposit of 25% collected, with the remaining balance due on pickup. Orders scheduled for pickup, which have a deposit collected, and are not picked up at the scheduled time are subject to forfeiture of down payment. Forfeiture of down payment can be avoided if we are contacted 24 hours prior to scheduled time for shop pickups, or 24 hours prior to departure for an event for event pickups. If an order forfeits deposit, the order must be paid in full before another pickup will be scheduled.
Return Policy
Here at Blue Star Performance, we offer a 10 day return policy on most items. This excludes all electrical parts. An item must be undamaged, returned in original packing, and not have been installed. Returned items will have a 20% re-stocking fee applied. Returns must begin with contact via email. DO NOT SHIP ITEMS BACK WITHOUT FIRST CONTACTING US! Doing so will result in either delays or refusal of your return.
We offer our technical advise, so the right part gets ordered the first time. Please reach out for questions and verify item description matches your application BEFORE placing your order. We can not guarantee refunds for items due to incorrect application.
NOS parts must be returned with all original packaging and labels to qualify for refund. Parts returned without these packing materials will be refused refund. Please keep all packaging until you are sure the part is correct and functioning in your application.
Correct Part Guarantee
We guarantee that we will ship you the correct part as ordered. Incorrect application does not qualify for this guarantee if you have not verified the application with us before placing your order. We are not liable or responsible for any damage caused from the customer installing or using the parts in any way. This includes any property or persons associated. Installed parts are not eligible for this guarantee, please check the application and fitment before attempting to install. If a part is returned under this guarantee and found to be damaged or installed, no exchange or refund will be made. In this event, the customer may request the part returned to them, at their own expense.
(Last update: 3/27/26)